Our world is changing fast. Consumer, user and buyers are calling the shots. The key role of GfK is to explore the complex world of human behavior, thus generating valuable insights for our customers in order to help them develop their business.

We are looking for a dynamic experienced Operations manager to join GfK at this very exciting time of change.

With GfK relocating from Lund to a new office in Copenhagen, you will play a key role in establishing, building and embedding the new operations team in Denmark, ensuring the office move goes smoothly , risks are flagged and mitigation plans are put in place. Reporting to the UK Operations Director, this position in critical in ensuring that we deliver on our Operational client commitments across the Nordics region.

You will be responsible for leading and developing a team of 8 based in the Copenhagen office, but will also have dedicated resource located in the UK and our offshore hubs (Europe and India) which you will need to coordinate. You build strong collaborative working relationships with your commercial counterparts, regional Operations team and offshore partners and constantly drive organizational improvements.

Key responsibilities

·  building and embedding the new operations team in Denmark, including recruitment, training, etc.

·  ensuring the office move

·  correct delivery of all client deliverables / commitments

·  leadership and development of the team, providing support and coaching

·  meeting key production/operational deadlines and monitoring performance

·  developing and maintaining collaborative working relationships with stakeholders

·  implementation of global standardized processes 

·  supporting the Operations Director in meeting financial targets

You have a proven track record of driving successful change management within an operations environment, pref. global. We also believe you are a confident leader with experience from engaging, developing and growing your team in an international and cross-cultural environment. You have project management experience and are used to working with monitoring performance against objectives. You are fluent in English and a Scandinavian language, both verbal and written and have good IT-skills.

We offer an interesting and challenging position where your work will have a true impact on GfK´s future success. At GfK, we pride ourselves on our multi-cultural team, all working together in a spirit of collaboration, endeavor and success. We encourage our employees to develop themselves through a wide range of training and development opportunities, as well as the chance of global mobility between job functions and locations.

Welcome with your application (in English) via the link. We evaluate ongoing and therefor wish that you send your interest and application as soon as possible, but latest 13 March. If you have questions contact our partner in this recruitment process Insikta, Charlotte Olsson charlotte@insikta.se +46706021911

GfK. Growth from Knowledge Our world is changing fast. Consumers, users, and buyers are calling the shots. New things become possible every second. And more complicated, too. Our clients are businesses around the globe. To make the best possible decisions every day, they need to really know what is going on, now and in the future.

We don't have a crystal ball, either. But we love data and science and we understand how to connect the two. We care about attention to detail and accuracy. We are digital engineers who build world-class research, powered by high technology.

Because people who know best lead the way. This is why GfK means Growth from Knowledge. https://www.gfk.com/

https://www.youtube.com/user/G...